Contact information

We’re always happy to hear from you!

Whether you have a question about sizing, need help with an order, or simply want to say hello, the Shae & Palmer team is here to help.

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Customer Support

For general inquiries, product questions, sizing assistance, or order-related questions, please contact us at:

Email: info@shaeandpalmer.com

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Returns & Exchanges

Need assistance with a return or exchange?

Email: returns@shaeandpalmer.com

For more information, please refer to our Return & Refund Policy.

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Business Information

Business Name: Shae & Palmer
Location: Los Angeles, California, USA
Website: shaeandpalmer.com

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Response Time

We do our best to respond to all inquiries within 1–2 business days, Monday through Friday, excluding holidays.

As a small business, every message matters to us, and we appreciate your patience!

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Thank you for supporting Shae & Palmer. We're so grateful to have you as part of our community!